SCROLL DOWN FOR CORONAVIRUS UPDATES FROM ACROSS THE BUSINESS

August Update – garden centre operating as normal – see below for more information

September Update – our tea room will reopen on Tuesday 8th September!

July Update – sadly we have decided to not open for Summer 2020 – click below for more info

HOW WE’RE MAKING THE GARDEN CENTRE SAFE FOR YOU

Entrance to the store

  • During especially busy times, and if necessary, we will limit the number of people allowed into the store at any one time
  • At the entrance to the store, you will find a cleaning station to wipe down your trolley/basket, and hand sanitiser
  • If you have forgotten a face covering (it happens to the best of us!), please ask a member of staff and we will provide you with a face mask

Once in the store

  • One way system indicated by arrows to help customers maintain distance from one another
  • Markers when queuing to allow a 2m gap
  • Screens at the tills
  • You will be asked to drop your trolley and move to the side to allow our staff to scan items. Once complete, they will step back behind the screen to allow you to complete payment

Cleaning

  • We have created a trolley cleaning station for you to use before entry, plus hand sanitiser at the entrance (and exit if you wish)
  • Credit card machines will be wiped down after every use
  • Key surfaces will be cleaned regularly

Our staff

  • Till staff will be behind a perspex screen
  • All staff will be regularly washing their hands or using hand sanitiser
  • All staff will maintain at least a 1m distance from all customers and each other

How you can help

  • Please always wear a face covering when in store, unless you have a valid reason to not
  • CARD PAYMENTS ONLY, no cash please
  • Please shop efficiently, and only touch products if you intend to buy them
  • Please follow our measures and any instructions given by our staff
  • Maintain at least a 2m gap to other customers and our staff
  • Always use hand sanitiser on entrance